Wife is not receiving new household member email

[d852577t]

Hi Sandy,

I just added my wife to my account as a household member. The instructions say that she will receive an email that she should use to create her own account. She has not received the email. I double checked her email address and there is no aarp emails in her spam or elsewhere. I do not want to create an account from her by registering on the main page in case this doesn't connect us.  Could you please let me know if she will eventually receive an email eventually [aarp may not work weekends - 🙂 ] or if she should just create her own account. Is there any difference if it is linked to our membership, though? 

Thanks.

Dan

[Winter2025VA]

Yes you are correct Dan @d852577t , AARP @AARPConsumerCare works weekdays ONLY 8am to 8pm ET. Take care, Nicole  👵

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[*** @d852577t wrote 3/23/25:

Hi Sandy,

I just added my wife to my account as a household member. The instructions say that she will receive an email that she should use to create her own account. She has not received the email. I double checked her email address and there is no aarp emails in her spam or elsewhere. I do not want to create an account from her by registering on the main page in case this doesn't connect us.  Could you please let me know if she will eventually receive an email eventually [aarp may not work weekends - 🙂 ] or if she should just create her own account. Is there any difference if it is linked to our membership, though? 

Thanks.

Dan ***]

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[d852577t]

OK. Please have them answer my question when they are back. thanks.

[Winter2025VA]

Dan @d852577t , I have no control over AARP. I am a regular person like you. IF you know how to send an AARP Private Message (PM), they accept those. Good Luck with them seeing your post and responding. Sometimes they do. Sometimes they don't. You are welcome, Nicole  👵

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[*** @d852577t wrote:

OK. Please have them answer my question when they are back. thanks. ***]

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[d852577t]

Sorry about that. It turns out that my wife finally received the email so we set up her acct shared with me. Hopefully, we don't get two copies of everything.  😬

[Winter2025VA]

Lol, well hopefully not @d852577t !!! Take care, Nicole  👵

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[*** @d852577t wrote:

Sorry about that. It turns out that my wife finally received the email so we set up her acct shared with me. Hopefully, we don't get two copies of everything.  😬 ***]

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