Online Renewal and Free Gift - NO Promo Code with Offer received in the mail.

[braceb]

Recently, I received an AARP Membership Renewal Offer in the mail.  But there is NO Promo Code for the promised gift with a renewed Membership.  (The Keycode on the mailed offer does not satisfy your online renewal Promo Code requirement.)  I eventually used the card's referenced link (www.aarp.org/freegift14), because I struck out using your website.  

The link's gift was different than the mailed offer's gift.  My time is important to me.  I've wasted nearly an hour bouncing around your website, trying to do the renewal in conformance to the mailed offer.  At this point, your mail-in "best value" renewal option $63 (for 5 years, with a free Satchel Tote bag) is not enticing.  If you desire that I renew my Membership months before the expiration, provide me a better 5-year value.

[NicholeT462117]

Same thing is happening to me right now in November 2024. Supposed special birthday renewal rate at aarp.org/rejoin with promo code. NOT!! Not even a place asking for the code. 

[AARPConsumerCare]

I'm so sorry you're having trouble redeeming your birthday offer @NicholeT462117 You can click this link https://www.aarp.org/join?cmp=SNO-LITHIUM---&socialid=15384104849 to enter a promo code to redeem the offer. The promo code box is located at the very top of the page. You can also redeem the offer by phone at 1-888-687-2277. Please let us know if you have any more trouble redeeming the offer!

Brandon C.

[AARPJanelleM]

@braceb Thank you for letting me know. When you have a moment, please give us a call:  1-888-OUR-AARP (1-888-687-2277) so we can try to match that offer for you. We look forward to speaking with you further! 

[BH710055]

I appreciate response, particularly your providing AARP phone number. I recently attempted to take advantage of "FREE Satchel Tote" offer and renew my membership by visiting *www.aarp.org/myfreegift47 (website referenced on a 2023 AARP MEMBERSHIP FORM whch I received.) That *website is not valid.

[AARPJanelleM]

@BH710055 I appreciate your membership! That is a working link that leads to the Satchel tote offer with special pricing. What happens when you try to click the link www.aarp.org/myfreegift47 ? Are you receiving an error message?