Membership Gift Doesn't Work - Power Bank SKU #AARP42944

[NathanNJ]

Update - I found that the device came fully charged, and it didn't need to be charged up.

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Has anyone else received the Power Bank as the free membership gift - and did you get it working?

Mine does not work. The red light never comes on to indicate that it's charging. The instructions are no help.

Wondering if any of you out there have gotten this to work successfully? 

I have tried Googling, calling AARP, and chatting with them. No one has any information on this particular item.

Thanks for any tips you can offer!

 

[Shellsands2]

I appreciate receiving a free gift but you're correct, the target audience is over 70. It's too bad the The American Association of Retired People didn't buy American. The instructions aren't good.

[zivaspoppa]

AARP should be thoughtful about it's audience and not offer items that have not been vetted by someone in our age group.  Too many overseas companies give instruction writing to individuals who think they are good at English.  But obviously, with so many companies failing in this, there is no one else who can actually confirm their skills.  

[ccthirtyeight]

AARP Power Bank Step by Step Visual Instructions. 

[bellyqueen]

Thanks!