Free cooler bag?

[TraceyC745805]

I got a letter in the mail advertising a free cooler bag with membership. But I ended up signing up for  the membership online because it was easier for me. Do I still get the cooler bagger or did I mess up by doing it online instead of by mail?

[AARPConsumerCare]

TraceyC745805 Thanks for signing up for AARP Membership! We can definitely check on this for you. Please send us a private message with your full name and mailing address as it appears on your account. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C. 

[TraceyC745805]

When I click on the provided link, there is no tab named "Private Messenger" between "Privacy" and "Kudos" as is shown in the picture. (See me screenshot below)

[AARPConsumerCare]

TraceyC745805 I'm sorry about that.  You can click this link - https://aarp.info/3epCObA - for other ways to get in touch with us. - Christy C. 

[BtW751689]

this happened to me too and I contacted them about it, supposedly an escalation ticket was put in, weeks later still MIA

[AARPConsumerCare]

BtW751689 We'd like to check on this for you. Please send us a private message or click here for other ways to get in touch with us. - https://aarp.info/3epCObA - Christy C.