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Rewards activities issues
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Rewards activities issues
Seems to be Daily issues with points redemption - constant "we are experiencing issues" and ask you to refresh browser which never achieves a thing. As well have got the "oops something went wrong" every day this month for the $4K trip sweeps - I have 50K points to use so no reason 5K to try to redeem for this should not be an issue. Anyone else experiencing these issues?
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@rsbobcat @Yes everyday, every week, every month. They have no clue how to operate a website, and AARP is only interested in making as much money as they can.
- Step 1: Identify the problem.
- Step 2: Find a solution (or many solutions).
- Step 3: Implement the solution.
- Step 4: Follow up.
- Step 5: Confirm the problem is solved.
- Step 6: Revisit the problem.
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@vee Rob619 I'm sorry you're having trouble with your Rewards. What are you trying to do? Are you getting an error message, or missing points? Please reach out using the Chat function, so we can troubleshoot the issue. Click the Chat icon at the bottom right of your screen to talk to a live representative, type Chat with an Agent and then click or type Yes. Thank you! Jodee R.
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@veeRob619 I invite you to send us a private message so we can further assist you! Steps to send a private message can be found here: https://community.aarp.org/t5/help/faqpage/faq-category-id/pm?amp;socialid=14462181267&cmp=SNO-LITHI.... You can also reach out to us using one of these methods: https://aarp.info/3epCObA Thanks! Jodee R.
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Yes. The same for the sweeps I try (Barnes and Noble, CVS, and Home Depot.)
Sometimes a message of delay, sometimes a message of issues and to retry.
We are currently experiencing technical difficulties in processing your request. Please retry in a few minutes. Thank you for your patience.
However the points are still deducted. Hopefully the sweeps work in spite of the messages.
The Instant Wins seem to behave (no win though as usual)
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good luck getting the help you need. AARP has truly deserted โCUSTOMER SERVICEโ
BTW when did AARP change PM ( private messages ) to
DM ( direct messages) ???
I SUPPOSE THIS MEANS ITโs THE END OF OUR MESSAGES BEING (PRIVATE)
They have truly put our rewards program in the toilet. ๐ฝ ๐ฝ
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Hi Lucy! @rednexsrus
AFA:
AARP has truly deserted โCUSTOMER SERVICEโ
Agree...& have to say an โAMENโ!!!
AFA:
They have truly put our rewards program in the toilet.
๐ฉ
LOL!!
Take care!
โฎ๏ธ ๐ฉ๐ฆ~Allen ๐ โต ๐
"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679