AARP Rewards is a disapointment

[jimmiezwei]

After a couple of month on the "new and improved" rewards program I am bitterly disapointed in the lack of usable resturant gift cards as well as some travel related ones.

1. Low price points ie $23 for a $25 dollar card an 8% savings

2. Only allowed one card a month from a retailer

3. only 3 retailers can be purchased from in a month

I barely cover the cost of an evening meal with my wife with those rules, much less one nice meal each week.

My only reason for joining AARP was for the 50% point bonus for members in the R4G program.  If this new program does not improve significantly, I wont renew my membership when it expires.

[andrewtoo]

@CLBS 

Yes, Improve the Program...Redemption of Points Only for Gift Cards!

[GlennC529142]

Ditto.  Old program seemed better.  Anyone know how to sort rewards by points or value?  Thanks.

[AARPCaroline]

@GlennC529142 Right now, there isn’t the ability to filter or search the Rewards catalog.

[AARPConnieB]

hi, for questions regarding rewards points, please contact AARP Rewards Support by calling, toll free: 1-866-451-6305. Representatives are available from 7:00 AM to 11:00 PM ET. Thank you!

[VirginiaH703592]

I don't even log in anymore its a waste of my time the first time I've been here in a while, only because of this thread, don't think I will be renewing I've gotten ZIP for discounts.and the articles suck they must think we are stupid. 

[jonathane875977]

I'm with you. Points are completely useless now, time is wasted on site. I've even "chatted" with agents who said "much" has changed. I mentioned using points before on car rentals and they were telling me to call companies for member discounts. Points weren't used anymore for that and MANY more rewards that were available before. Don't use valuable time accumulating useless points.

[mi4090]

@AARPConnieB 

Why ask members to call a number where nobody can assist you.  Spoke with (3) Customer Service Reps and (2) Supervisors to no avail.

Everyone in Customer Service needs to be trained to stop talking and listen.  AARP where are you getting these unprofessional, no nothing, can't understand anything folks from?

Let us rate the Customer Service we receive, like other major companies (i.e. AT&T) and pay them based on how they are rated by members.  I guess the building would be emptyI

Have a Blessed Day

Marylin

[k866979f]

So, here I am in July 2024 reading complaints from 2019 about the rewards program and how useless accumulated points are and hoping a new rewards plan will be implemented......and.....it hasn't. 🫤

[rosiera]

 I agree! It's certainly not worth trying to gain any extra points. With the old system, at least sometimes I got a worthwhile gift card from a sweepstakes. Of the  sweepstakes I've tried on here, I have not won one. And, in any case, most of those offered are not particularly desireable to me. We used to be able to get some decent magazine subscriptions at least, but that's gone, too, and instead they are offering these foolish e-cards that I could probably design better myself. AARP has let me down in many ways in recent years and I am questioning its value. 

[AARPConsumerCare]

Thanks for your feedback, @rosiera. - Diana G.

[k866979f]

I've also noticed my discounts are no better through the AARP/Expedia Travel Center than those I get on the main Expedia app. I'm not sure the membership has been very beneficial for me. 🫤