United Healthcare LIED - and is denying me benefits

[m480570l]

I phoned United Healthcare last year during the open enrollment period.  I asked them what would happen if I took no action because I wanted to keep my same coverage with them.  They told me that if I did nothing, I would continue with the same plan.  WELL LAST YEAR my plan included DENTAL benefits.  This year it does NOT.

[GailL1]

You can change Medicare Advantage plans between 01/01/2025 and 03/31/2025 during the Medicare Advantage Plan open enrollment period.

 Medicare.gov- Medicare Advantage Plans Enrollment Periods Explained 

[AARPConsumerCare]

@m480570l We're sorry to hear you're having trouble with United Healthcare. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team. - Christy C.