Text messages to Canadians

[RuthS576629]

 I joined aarp for the Rolling Stones presale code but found that aarp does NOT send texts or emails to Canada. Our Ticketmaster has AARP listed as having a presale Nov 29/30 but the presale code can’t be sent to me because of their policy. I spent a hour on the phone with various departments at aarp without any success. Suggestions?

[CliveW226829]

i wish I read this 10 minutes ago. I just pointlessly joined.

[CraigB30043]

Same here - I just wasted $17 US to join to get the code so I can get tix two hours earlier, then they do not deliver - what a scam! It even says to wait for a confirmation text after you put in your cell phone number, but it never comes!

[TheresaC729342]

Same

[PhyllisW790960]

Same issue here. Thanks for posting. Now they are closed for thanksgiving. Clearly this is false advertising. AARP has been emailing me invitations to join over the last few days. I just deleted until the Stones announcement. Into the trash and try the link they sent….which of course didn’t work. I am sure you are not the only Canadian spending an hour on the phone with them to no avail. 
Maybe they will work over the long weekend and find a work around. 

[GlennC873640 · Accepted solution]

I called today and was told the following:

Flow the Member will follow:

• Login to AARP.org
• Visit https://www.aarp.org/rollingstones2024
• Buttons will become active at 9am local time of venue to view code
• Buttons turn into (Get Tickets) at 10am local time of venue
• The code will appear as a pop-up when they click the button
• There will be a button below the code that directs Member to ticket seller site
• Member enters code at ticket seller’s site for early access
• Available locations are listed on the site

Was also mentioned that they are working on the whole not sending texts to Canada issue (maybe, it wasn't 100% clear what they are working on).

There communications could certainly be improved. 

[PhyllisW790960]

GOT MY TICKETS!!!!!  Thanks again. 

[CraigB30043]

Thank you for posting this - very helpful!

[PhyllisW790960]

Thank you thank you thank you. 
Good luck to all. 

[PhyllisW790960]

To be clear I did go to their website and joined.

[PhyllisW790960]

Today I loaded Phoner to get a US phone number. Still didn’t work. 

[RuthS576629]

I am receiving texts from aarp now so I’m crossing my fingers that I will get the presale code on Wednesday or I will cancel my membership. Good luck! 

[RuthS576629]

Got my code and my tickets!! Yeah!! 

[TheresaC729342]

What did you have to do in order to receive the texts??

[PhyllisW790960]

Did you do something different?  They still won’t recognize my number. What is the trick?