Points for playing

[PatrickF752163]

Since 4/3 I have played over 3,000 points playing AARP member games but never get awarded any points for playing. A pop up appears telling me "there is technical trouble, try again later." Of course I never get this notice until I have completed the game. I am wondering if this is a common problem and wondering what, if anything, can be done to correct this.

[AARPConsumerCare]

PatrickF752163 Thanks for letting us know this is going on. Please send us a private message with your name, mailing address, and email address used on your Rewards account, so we can look into this right away. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C. 

[BtW751689]

Excited to see points for hurdle and sudoku.  Sadly the sudoku points went awol.  Yes I can complain but how many people does it take to inform them their own site games don’t reward?

[AARPConsumerCare]

I understand you're not getting points for playing Sudoku. Sometimes points may not be awarded for a few reasons, like maxed out daily points, or activity not complete. You can learn more here -https://aarp.info/2TdQSxo - If you believe you are missing points, please send us a private message, so we can check on this. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C. 

[Winter2025VA]

@BtW751689 , they know and DO NOT care!!! Take care, Nicole  👵

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[*** @BtW751689 wrote 4/7/25:

Excited to see points for hurdle and sudoku.  Sadly the sudoku points went awol.  Yes I can complain but how many people does it take to inform them their own site games don’t reward? ***]

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[Winter2025VA]

Patrick @PatrickF752163 , the AARP Crew @AARPConsumerCare  clocked out TONIGHT at 8pm ET. They will be back tomorrow at 8am ET. They should be able to give you your missing points & fix your issue. Good luck, Nicole  👵

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[*** @PatrickF752163 wrote 4/7/25:

Since 4/3 I have played over 3,000 points playing AARP member games but never get awarded any points for playing. A pop up appears telling me "there is technical trouble, try again later." Of course I never get this notice until I have completed the game. I am wondering if this is a common problem and wondering what, if anything, can be done to correct this. ***]

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