My free power adapter.

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My free power adapter.

I received my free power adapter for my renewal of my AARP membership a week ago. We cannot get it to work. We have plugged in our phones but there is no sign that they are connected.
I think ours is defective. Could you please send me one that works. I should be able to see on my phone that it is connected, right?

[Mod Edit: Please do not post private information on public areas of the community]

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Mine doesn’t work either. AARP is sending a replacement. It says it’s made by Intertek but I called them and they say they don’t make products.

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A private message to administration would be more secure than listing you address to be viewed by all.

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