Gift bluetooth speaker defective?

ChrisH856853 · ‎03-13-2023

I just opened up, charged and connected my Bluetooth speaker to my phone. Unfortunately the only sound that comes out of it is static 😞 It is connected but won't play sounds. What should I do?

AARPJanelleM · ‎03-14-2023

@ChrisH856853 A replacement Bluetooth speaker is on the way! You will receive it within 3-4 weeks via mail. Once it ships, you will be able to track it online: Where Is My Free AARP Gift? Thank you for being a member!

RussellG665528 · ‎03-24-2023

My Bluetooth said it was connected and no sound. The volume knob is broken, just another piece of junk from china.

MaryM960806 · ‎11-11-2023

Same here. So far zero benefits for joining.

AARPJanelleM · ‎03-27-2023

@RussellG665528 Welcome to our family, Russell. I'm sorry to hear that your gift arrived broken. You can expect to receive a replacement within 3-4 weeks via mail. I'm always here to help!

JMKerr · ‎03-16-2023

My Bluetooth speaker arrived yesterday and the volume button is not working properly and is so low no matter how I try to turn it louder. Who do I contact for a replacement speaker to be sent? Thank you in advance.

AARPJanelleM · ‎03-18-2023

@JMKerr Your request has been processed and you can expect to receive your replacement within 3-4 weeks by mail. I appreciate your support and please let me know if there's anything further I can do!