Hi there, here to help! We certainly understand your concern regarding AARP Cellular Service provided by Consumer Cellular. We would be glad to work with the Escalation team at Consumer Cellular to have this investigated for you. If you are still having difficulties with your account with Consumer Cellular, please either give us a call at 1-888-OUR-AARP (1-888-687-2277) to request an Escalation or send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPThelmaG” into the “Send to” box https://community.aarp.org/t5/notes/composepage. Please provide the following details in your message:
- Full name
- AARP Membership # (or home address)
- Phone # and email address to contact you
- Description of your issue
We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!