“Unable to process your redemption request”

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“Unable to process your redemption request”

It has been a month since the problem was escalated and still no resolution. Is this incompetence or disinterest?

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[5/30/26] @XRAY7 , per the posts here on the AARP Community Board, it is taking about 6 weeks to get resolved. I am sure it will be fixed soon. I went through the same thing last year 2025.

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