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Regular Contributor

Spin to Win not working again

I have tried to enter many times today. The game was working for a while, but has returned to its "bad request" setting. Cannot get in at all. PLEASE fix it!

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Trusted Contributor

I have the same thing happening.  Sometimes it will work if 1-  log out and back in 2-  restart phone 3- clear browser history.  4- clear cookies 5- turn off phone for at least 10 minutes----- or a combination of these.  Go figure!!!!??

1,205 Views
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Recognized Social Butterfly

They (AARP) know this doesn't work with Chrome or Explorer. Try opening Firefox then typing https://sweeps.aarp.org/5ksweeps/

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Trusted Contributor

Hi, It still happens to me too, but I accidentally discovered that when I close my browser - with the bad request screen/tab still open - then open the browser again, it magically opens to the correct spin page almost all the time. Sometimes I have to repeat 2 or 3 times & occasionally try again after an hr or so. 

Also, i bookmarked the actual spin page with the spin button on it - instead of the enter screen. Am using an ipad with safari browser. 

Hope that helps!

1,376 Views
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Trusted Social Butterfly

Are you on the app or through the webpage ?

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1,355 Views
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Trusted Contributor

I use the webpage (just because the app is too annoyingly cumbersome to use for the Learn & Earn videos & stuff)

1,300 Views
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Trusted Social Butterfly

Yep, hear that. The app sometimes has buffering glitches on the videos, but I have a workaround for that.  Annoying but works for me.  

1,283 Views
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Trusted Contributor

When I tried using the app, after finishing a video or quiz etc. when the “all done/earn more” popup msg come up - the link doesn’t take me back to where I was left off like the website does, it goes back to the first pg, so I have to reset the sort again & navigate back to the page I was on - so its just easier on the webpage for me!

1,262 Views
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Trusted Social Butterfly

Yeah, that was annoying ‘till I figured let me try the back arrow at the top and it placed me back to my list of new videos or quizzes.

1,257 Views
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Trusted Social Butterfly

I know that error from past tries, but I didn’t have any problems just now

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