Reply
Community Manager
Community Manager

Transaction History working! 7/2020

Hello Rewards users! 

 

We realize the fix has been in place for a few days and most of you have noticed but wanted to be sure so posting this update!  We are happy to state that the Transaction History issues have been resolved!!

 

Thank you for your patience!

AARPTeri
0 Kudos
1,149 Views
5
Report
Conversationalist

The Black Dashboard is no longer updating and lagging behind.  A new issue I noticed is that the Total Savings is no longer updating.  When the dashboard was non functional in prior months, the Total Savings was updated daily.  The only thing that seems to be updating in real time is the Last Activity that was performed.  Luckily, we can still log into our account to check the accurate point totals.

 

Back in July 2020, the dashboard was fixed and working well for a short time.  I'm wondering what enhancements to the website has caused the dashboard to be not updating. 

Conversationalist

On August 5, 2020 at 9:00 p.m. PST, the Black Dashboard stopped recording total point balance. Also, points are not being awarded for the exercise videos this evening.
0 Kudos
974 Views
3
Report
Conversationalist

Update: Aug 5, 2020 10:20 p.m. PST, the Black Dashboard is back up and running again. Yay!!
0 Kudos
961 Views
2
Report
Conversationalist

Update: 9/20/20
The Black Dashboard is not updating in real time for the past several days after completion of an activity. Sometimes the black dashboard on the Transaction history page is updated, however, the dashboard on the Discover,Earn, and Redeem pages are usually lagging behind. To check the accurate point total, log into your account and check the points under "My Account" . I find the Account page to be the most reliable for accurate point total.
0 Kudos
739 Views
1
Report
Recognized Social Butterfly

Hello @JoLo49 

 

I informed community about "My Account" months ago on Black Information Banner Not Working thread.

 

They don't seems to be able to keep Information Banner working.  

 

Thanks for the reminder😊

 

Have a Blessed Day

Marylin

0 Kudos
707 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Announcements

Put on your boogie shoes for the Daybreaker Live: Saturday Morning Fever: A Disco Dance with AARP! Shake your groove thing to live performances featuring Sister Sledge and Indigo Girls on June 26, 2021 at 11 a.m. ET. Register Here AARP Daybreaker Live: Saturday Morning Fever

Members Can Earn Cash Back

Earn 3% cash back rewards at gas stations and drug stores with AARP Membership. Join today for just $12 per year with Automatic Renewal.

AARP Membership

AARP Rewards

Activate AARP Rewards to earn points for games, quizzes and videos. Redeem for deals and discounts. Get started with AARP Rewards now!

AARP Rewards Badge

Join Us For a Concert!

Celebrate Black Music Month and learn more about the powerful connections between music and health during an AARP virtual performance featuring R&B singer Raheem DeVaughn on June 28, 2021 at 8:00 p.m. EST. Register Here.

AARP Concert Series