Sorry, no points this time

[ralmon]

Hello AARP Rewards managers,

I got the following strange notification after watching a video:

"Sorry, no points this time.

You didn't earn any AARP points because you either already scored

with this activity or maxed out for the day."

1) Already scored? The 300 points badge is visible, so I couldn't have already scored.

2) Maxed out for the day? I am at time of this post 6915 points in for the day (23 videos + daily).

I checked the math and the video was counted to my points, so whatever code triggers this message may need to be looked at.

Thanks,

Ray

[mi4090]

@ralmon 

After you reach max you can enter continuous promo codes for a 100 pts.

Have a Blessed Day

Marylin

[andrewtoo]

@ralmon @AARPJessicaT 

I was able to complete quizzes after I reached 7,440 points yesterday, but it did not give me credit.  I used the promo code on Tuesday without issue.

When I achieve 7,440 points (or 7,450 actually), according to the rules, I should able to get credit for one more activity that earns 500 points or less.  I did not get credit for completed quizzes or videos after reaching 7,440 points yesterday, even though, notices after the quizzes stated that I earned another 450 points.

A Transaction history that showed earned points (and other entries) would be of help here.

Very strange and hope it is a one day issue.

I'm sorry that I can't be of any help with the promo code @ralmon but I always use the promo code after reaching the maximum points allowed and it works.

Thanks,

[ralmon]

 @AARPJessicaT 

At the time, I was at correctly at 6915 points for the day, which is why the message was confusing. The video had counted even though it said I did not get points.

I continued to max after my posting.Thanks for double-checking though.

Cheers,

Ray