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Gold Conversationalist

Please Restore Word Wipe

After one scare a while back, Word Wipe was restored.  Now it has gone the way of a points extraction rather than an entertaining game.    The board has been made smaller which makes it harder for me to see.  And the annoying pay to play popups are there just like on the trivia games.  I love trivia but don't play because it takes forever due to the game's continuous attempts to get you to give up points rather than get them.  I didn't complain about that as it was that way from the beginning.

However,  what has been done to Word Wipe ruins the game for me.  Way too hard to see and scores are meaningless if one gets them by giving up points.  This is an EARN activity, not a redemption.

Please put it back the way it was!

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Silver Conversationalist

The issues I have had with Word Wipe is that I don't always earn the 300 points on my first play of the day.  I sometimes have to play a couple of times before points are earned.

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Community Concierge

Hi, here to help! Your games may not be working or loading because of technical issues such as conflicts created by too many active cookies, lack of available cache to complete a task, and/or an outdated browser. Please visit our help site: https://aarp.info/3epAstc for more information. -Carla S.

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Contributor

This is pure **bleep**. You have ruined this game and I am about to cancel my membership! 

Contributor

Wow ... u took the words out of my mouth... The much smaller board is horrific... I thought it was just me and I couldn't rectify... Please fix... Please... I play every single day and it's terrible 

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Gold Conversationalist

UPDATE:  Today, 3/27, it is working fine.   Somehow it is tinkered with.  Beta or an experiment?

Thanks for the restoration and please leave it as it is, a great and challenging game.   I am not a high scorer, but try to improve my strategies.  It would be hard to play it with the gameboard made smaller due to the point extractions.

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Gold Conversationalist

@AARPConsumerCare   Could you have someone look into why Word Wipe will not load?  Others have mentioned this as well.   I have probably watched the ad ten times and all I get is loading....loading forever.    Other games are doing this sometimes, solitaire yesterday but it stopped eventually.  Is it because so many are doing Word Wipe for points or has the tinkering put a bug in the game?

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Community Concierge

Your games may not be working or loading because of technical issues such as conflicts created by too many active cookies, lack of available cache to complete a task, and/or an outdated browser.  Here's a helpful article: https://aarp.info/2I3wo4C If you're still having issues after doing this, please let me know, so we can escalate this to our web support team. - Daniela R.

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Gold Conversationalist

@AARPConsumerCare  This issue is for many people , not just one or two.  It does not take a tech genius to know that the site is the problem, not the users.   

This does not happen on ANY other site I use.  I play games on the NYT site each day with no problems whatsoever.  One can see why the problem is there:  the actual game takes only about 35% of the screen.  The rest is busy with banners and ads, even when a game is being played.  It is NOT the problem of individual users.  It is getting tiresome having the user blamed every time the site does not work properly.

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Social Butterfly

@HokiePoq 

Hey Hokie

I'm late to this thread & haven't played in while

due to changes in game

but I just am curious about something... is it just me ?  Cause it sounds like an AI is answering you here as well as other threads I've read? Not a human answering? Whatcha think? Thanks

Ginger  :  )

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Social Butterfly

Hey also meant to say I also don't have issues on NYT site & it isn't cool AARP Consumer Care keeps blaming members ... again maybe its a computer generated answer? 🤷‍♀️ regardless it isn't right

Ginger 

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Gold Conversationalist

I had never considered that.  It would explain the simplistic, condescending responses many are getting.  Stating the obvious, for example.  I hadn't considered that could be AI responding to certain words or phrases but it would explain it.

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