@MicheleW321192 Hi Michele thanks for letting me know. The AARP Rewards site experienced an outage that has now been resolved. If you are still experiencing an issue, please clear your browser's cache. Steps to complete that can be found here: https://help.aarp.org/s/article/site-issues Once you clear the cache, close your browser and re-open it. If you still can't access the site, please log out and back in to the AARP Rewards site. I'm always here to help!