Content starts here
CLOSE ×
Search

No Points for Word Wipe and Mini Crossword

Reply
Periodic Contributor

No Points for Word Wipe and Mini Crossword

Just this past week or so, I have not been receiving points for playing Word Wipe and the Mini Crossword. I called Customer Service and was manually awarded the points from a very friendly rep but the issue has not resolved itself by their suggestion of making sure I manually log out and back in again before I play.  Anyone else having problems?  I am using Chrome for my browser.  I don't want to have to call every time for an adjustment.  Thanks.  

0 Kudos
399 Views
3
Report
Community Concierge

@RobinR799295 Thank you for reaching out! I'm sorry to hear that you're having issues with getting your Rewards points credited to your account. You may want to try clearing your browser's cache and cookies and also be sure to update your browser to the latest version: https://aarp.info/2I3wo4C. More info about missing Rewards points can be found on our help site here: https://aarp.info/2TdQSxo  - Janelle M.

0 Kudos
364 Views
2
Report
Periodic Contributor

Thanks, Janelle.  I updated my browser and that seems to have done the trick. Thank you.

0 Kudos
267 Views
1
Report
Community Concierge

@RobinR799295 Glad to hear that, Robin! You are most welcome!  - Janelle M.

0 Kudos
211 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679

AARP Perks

More From AARP