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11320cs

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‎11-01-2022 11:34 AM

Logging in for videos

After earning points on quizzes and then clicking on to watch a video, I am directed to log in again. I try to log in again but all I get is “processing please wait.” I usually give up and try again later in day. This is happening frequently. There is not even a minute between finishing a quiz and trying to watch a video. I can see no reason I should have to log on again. Please fix this.

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AARPJanelleM

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‎11-02-2022 10:13 AM

@11320cs I appreciate you taking the time to reach out, the site is up and working properly. Please ensure you're using a compatible browser that is up to date and complete the troubleshooting steps provided on our site: The AARP Website Is Not Working As Expected

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