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FITBIT WONT CONNECT ANYMORE

Anyoen else having a problem with getting their FITBIT to connect and earn points for walking, etc????  I noticed last week I wasn't getting any points for 5000 & 10000 steps.   I've tried everything and it still wont connect.   Is this another system wide issue??  

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Community Concierge

I'm sorry to hear your Fitbit is not connecting anymore, @KevinHoffmanEst. I can see how frustrating this can be. Please check our article that can help you troubleshoot this issue: https://aarp.info/3v19IpI 

 

If your Fitbit is still not connecting, please send me a private message to take a look into this further. Thank you! - Diana G.

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