Trouble with gift card purchases

[Sandford63]

Hi,

I'm unable to purchase any gift cards that are labeled "MEMBER ONLY". There is no "ADD TO CART" option when I click on the card. I am able to purchase any of the other (non-member only) cards.

[JohnP428324]

I'm having the exact same problem as you can see from the attached image, there is no option to Add To Cart.  Did you ever figure this out?

[AARPConsumerCare]

Let's take a look at your AARP Rewards account, and see why you're having trouble purchasing the cards, Sandford63. Can you please send us a private message with your name and mailing address, so we can locate your account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

[JohnP428324]

Did you ever figure this out?  I'm having the same problem. 

[Sandford63]

I'm trying to send a private message but the following error keeps popping up.

Correct the highlighted errors and try again.

• Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.

Tom

[AARPConsumerCare]

Thanks for letting me know about the error, Sandford63. Are you including a link in your private message? Try leaving the link out and send the message again. You can also contact us through our online chat option by clicking the chat bubble on the bottom right of the page. I hope that helps! - Brandon C.

[Winter2025VA]

[Saturday 3/29/25] Tom @Sandford63 , were you able to send your AARP Private Message (PM)?  🤔

I get that message when I use FORMATING in my message from a COPY & PASTE.

When I "paste" as regular text (NO formatting) it works.

Also IF you are trying to send a LINK, I believe the AARP software they use on THIS SITE is "blocking" you after labeling you as a spammer.

Good luck,

Nicole  👵

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[*** @Sandford63 wrote 3/28/25:

I'm trying to send a private message but the following error keeps popping up.

Correct the highlighted errors and try again.

• Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.

Tom ***]

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