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Trusted Contributor

I resolved The Hartford insurance rate increase and saved $$$

Here's how I successfully resolved the interrelated problem with The Hartford raising the insurance premium dramatically for my auto insurance even though I have an excellent driving history, and AARP acting helpless to leverage the matter with its business partner (i.e., The Hartford) ...

 

  1. I recently dropped The Hartford at renewal time in favor of a different carrier (Progressive) and, in the process, save substantial money.

 

  1. I subsequently called AARP and cancelled my membership and will be receiving a prorated refund of my five-year membership payment (more savings for me). If more people took this approach and there was a decrease in membership, perhaps AARP leadership would redirect its energies to be more member centric?

 

It seems that AARP has lost its way helping members in favor of income from royalties paid by business partnerships. 

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Regular Contributor

AARP sent me renewal quotes for 2026 from The Hartford even after I cancelled last year. The new quotes were even more ridiculous and 50% higher than my coverage with Progressive. The Hartford’s high rates are a never-ending nightmare for AARP but they refuse to respond or change carriers. AARP is failing and more long time supporters are dumping The Hartford and not renewing AARP.  Very disappointing. 

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Contributor

I'm 100% on board with you. The Hartford jerked me around regarding a PIP issue with my auto coverage and even though the mistake was on them, they threatened to cancel my policy unless I paid the additional premium. I reached out to AARP and asked them to advocate on my behalf. That was a waste of time. I just cancelled my  auto with them as I found a much better rate. My homeowners will be next. Followed by my AARP cancellation. 

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Regular Contributor

The fact AARP still refuses to respond appropriately to any member complaints about The Hartford is very disappointing. I won’t renew my AARP membership and advise others to avoid AARP and The Hartford. I changed from The Hartford to Progressive and saved $1500 with better coverage. 

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Contributor

I just went through a similar experience with The Hartford. Their quote was much higher than Progressive. What is AARP doing for its members? 

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Contributor

I  just  switched  from  farmers  Hartford  400  dollars  less a  year

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Contributor

Apparently nothing

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Trusted Contributor

As best as I can determine, AARP is not doing anything for its members regarding its partner arrangement with The Hartford. AARP has, however, earned billions of dollars from royalties from insurance companies. 

“AARP has probably received roughly $8 billion to $13 billion in total royalties from insurance-company relationships that are publicly visible, and very likely more if every older, less-documented insurer relationship is included.” per my query today to Perplexity AI. 

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Contributor

They  received  9  billion  from United  Healthcare

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Info Seeker

That is ridiculous saying it is AARP fault that your insurance raised. Hartford raised the rates on the policy.  AARP can’t do anything about it. 

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Contributor

Not  technically  they  cant  but  they  can  say  we  are  going  to  stop  endorsement  to  your  company  because  of  customers  being  upset

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Regular Contributor

Chris- respectfully, you are completely missing the point.  AARP signed the contract with The Hartford and it was a bad contract for AARP members as it contained no limits on premium increases or other safeguards. When our insurance rates suddenly increased 40%+, many of us quickly found alternative insurance from Progressive or other carriers at FAR less cost. AARP members continue to drop The Hartford and also ask AARP why they don’t do something about the predatory rates with no substantive response. Do you now understand the issue? 

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Trusted Contributor

Exactly. 
AARP has dropped the ball time and again and has failed to put members’ interests first over business relationships. Plus, AARP has benefited $$$-wise from the requirement that to obtain that AARP-promoted insurance with The Hartford, membership in AARP is necessary. 

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Contributor

I canceled mine and went Geico at half the price. Now I will cancel AARP.

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Info Seeker

In 2024 my Hartford auto premium was about $940 for the year. Clean record for both older vehicles with two drivers. Last year without provocation our premium jumped $400. Then this year the premium jumped another $200. A 64% premium spike in two years. So come early May if we stayed with the Hartford we would have paid $1540 for the year. I found this thread and read people switched to Progressive for a better rate. I just purchased a policy from Progressive and now I'm paying what the Hartford charged me in 2024, $950. By switching we're saving $600 for the year which is a 64% savings from the Hartford policy which would have started in May. 

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Contributor

Alot  companies  give  great  price  for 6  months then jack  up  prices. Triple  AA  gives a  12 month  locked  in price.  I  switched  to  Hart  ford  they  gave  me  400  dollars  less  then Farmers.  So  after  6  months  I am  switching  to  AAA  auto  insurance for  12  month  policy

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Trusted Contributor

That’s great news to hear!

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Regular Contributor

Update -- AARP wasn't able to assist with anything related to The Hartford's Insurance rates and essentially said we have to call The Hartford directly.  I called after my 30% rate increase and got no reasons for the high costs other than it was due to a general rate increase.  However, a recent Consumer Report's review and ratings of insurers resulted in The Hartford being rated #45 on the list. 

 

I called 3 other carriers this week and all offered lower rates.  Progressive offered a good Auto / Home bundle at a total cost that's $1100 less than The Hartford based on 12-month costs.  I called The Hartford again to advise I was cancelling and was transferred to another agent who was nice but admitted many customers were cancelling and moving to other carriers. AARP is still not doing anything about customer complaints with The Hartford, so many AARP members are cancelling BOTH The Hartford and AARP.  It's very disappointing that AARP will not even attempt to fix the mess they caused with their contract with The Hartford.  I agree with many others that AARP has lost its way.  The Hartford's predatory insurance rates resulted in the loss of another long-time loyal customer who will advise many others to AVOID The Hartford and to think twice about joining AARP.   

 

 

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Info Seeker

Yea that is how this world works. Senior citizens complaining. Actually think AARP can’t fix and tell Hartford insurance to fix this. Hartford Insurance gave money to AARP. 

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Contributor

We just received our Hartford renewal, and have placed coverage with Allstate, effective 01/01.  We will be cancelling the Hartford after 10 years.  They have been a great carrier.  No tickets or at fault claims.  Only two small comprehensive losses and a new windshield.  We selected comparable coverage and are saving $1,600 a year.   We also cancelled our AARP automatic renewal.  We only signed up for a discount with Hartford, which has not turned into a discount.  We also took the driving safety course through AARP/Hartford, and only saved what we paid for the course.  

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Trusted Contributor

Thanks for sharing your experience with the Hartford. It's too bad that AARP is causing so many people costly problems with their auto insurance. One would think that AARP could find better insurance partners for members, but, alas, no. And not a peep out of AARP about what, if anything, they're doing to rectify the situation. 

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Info Seeker

Going senile. AARP causing this problem. AARP is not the insurance carrier. You are putting blame on AARP and it is not at all the fault of AARP. Hartford Insurance raised your rate. Hartford is the carrier. Insurance has been going up. Stop complaining move on. I’m very happy still with AARP if they do raise rates. I will find another.  DONT PUT BLAME ON AARP. Hartford gave money to AARP to put there name besides old people driving. They decided to raise rates it happens. I’m in California Hartford been great with me

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Add me to the list of those dropping The Hartford "benefit"!  After getting hit with a substantial renewal increase I started shopping around.  I had both Homeowners and Auto policies with The Hartford.  It took one phone call to a local independent agent to save $5,200 across both policies.  Same coverage and with an A++ rated insurance company.

AARP - Read this thread and do your job in saving your membership money!

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Trusted Contributor

AARP has lost its way. It’s living off a long expired reputation for solidly and transparently protecting seniors. Yes, it does a few easy things that are helpful. But it seems it is much more focused on business relationships (to put it kindly). Perhaps it’s time for some trusted external party to clarify AARP’s operating practices and what things need attention and improvement? 

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Esteemed Social Butterfly

Who might that external party be?

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Regular Contributor

Congratulations on getting away from the Hartford’s predatory rates! I dropped them and will never go back.  I also have lost respect for AARP as they continue to promote The Hartford while they cheat AARP members. I don’t recommend AARP to anyone any longer and won’t renew when my membership ends.  

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Honored Social Butterfly

📎@goffprof , have you picked ANOTHER company?  🤔  My daughter in Florida has Progressive. I have Allstate in Virginia. Take care, Nicole  👵

 


➡️[*** @goffprof wrote on Tuesday 6/10/25:

Update -- AARP wasn't able to assist with anything related to The Hartford's Insurance rates and essentially said we have to call The Hartford directly.  I called after my 30% rate increase and got no reasons for the high costs other than it was due to a general rate increase.  However, a recent Consumer Report's review and ratings of insurers resulted in The Hartford being rated #45 on the list. 

 

I called 3 other carriers this week and all offered lower rates.  Progressive offered a good Auto / Home bundle at a total cost that's $1100 less than The Hartford based on 12-month costs.  I called The Hartford again to advise I was cancelling and was transferred to another agent who was nice but admitted many customers were cancelling and moving to other carriers. AARP is still not doing anything about customer complaints with The Hartford, so many AARP members are cancelling BOTH The Hartford and AARP.  It's very disappointing that AARP will not even attempt to fix the mess they caused with their contract with The Hartford.  I agree with many others that AARP has lost its way.  The Hartford's predatory insurance rates resulted in the loss of another long-time loyal customer who will advise many others to AVOID The Hartford and to think twice about joining AARP. ***]


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Regular Contributor

Nicole- I contacted several of

the best rated insurance carriers listed in Consumer Reports recent review and ratings.  The Hartford was rated #45 on the list and it was a pleasure to cancel. The fact AARP is still completely non-responsive is angering many long time AARP members.  AARP has lost it’s focus and commitment to senior members despite the propaganda.  I can’t recommend AARP and especially won’t ever recommend The Hartford to anyone. AARP can’t even provide any rationale for supporting The Hartford which is against the best interests of members.  

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Regular Contributor

I'm FREE, bye, bye Hartford.     It's a wonderful feeling to kick Hartford down the road. A bit like that first time as a kid when you learn to ride a two wheel bicycle without falling off.  AARP members,  follow me, I'm the Pied Piper..... 

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Contributor

Yes. My experience too.   Aarp has sold out to Hartford.

i am not sure what the real alternative is, as good long term, rarely claiming,

safe drivers and hi maintenance homeowners are boing targeted by ripoff

and unjustified huge rate increases for past several years.  We need an independent

advoczte and cost acvountant, but AARP is not even attempting this role.

they have become very comfortable in their rising % earnings. SHAME ON YOU AARP

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