HAS BEEN UNUSABLE

[hughlafollette]

I have not been able to get any rewards -- even though I have north of 2.5 million points.  Chat has been useless,.

Frankly, I had given up for nearly a month.  Thoughts maybe it was fixed.  I was wrong.

shame on aarp.  Said coming for someone who has been a member for more a quarter of a century!

[AARPConsumerCare]

hughlafollette I'm sorry to learn you're having trouble redeeming your Rewards points. We'd like the opportunity to look into this on your Rewards account. Please send us a private message with your name and mailing address, so we can verify your account and check on this for you! If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C. 

[SandraK533417]

hard to even reply, the type messes up. negative  replies are not welcome. I just got a renewal, should have till fall 2025

[AARPConsumerCare]

Hi SandraK533417. We send a series of renewal offers, so you may renew at your convenience. If you'd like to stop the renewal offers you can send me a private message with your name and address, and I can help you with stopping them. You can also contact us through the online chat option by clicking the chat bubble on the bottom right of the page. Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. We appreciate you being a member! - Brandon C.

[SandraK533417]

All of the AARP is useless. The games are so you lose and leave, then AAR