AARP EXPEDIA TRAVEL

[k866979f]

I'm done with AARP and Expedia. For the second trip, my TSA Pre check number was missing from my boarding pass. I shouldn't have to double check every time I book a flight that the number was carried over. If that's the policy of Expedia then why ask for the number at all. I went through the security check and met with a federal agent for the convenience of passing up long security lines. It's infuriating to get to the airport only to discover I'm going to be stuck in the main line and will have to remove my shoes. I PAID FOR THIS!!!  I think Expedia should pay every passenger $10.00 for missing the pre check on their boarding pass. That might incite them to make sure their system is working. In my case, it won't matter. I won't be using the service or membership anymore. 

[NathanD783232]

• I also have this problem with AARP travel and AA flights, event though my known traveler number is stored at both accounts.  Very frustrating. 

[AARPConsumerCare]

NathanD783232 I'm sorry to hear you're having trouble as well. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team. - Christy C. 

[AARPConsumerCare]

k866979f We're sorry to hear you're having trouble with Expedia. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team. - Christy C.