Dear rd25424349, I am sorry to hear about the concerns you have with the Collision Damage Plan that is offered during your booking process through the AARP Travel Center powered by Expedia. The collision damage plan is through Travel Guard. When it comes time to select whether or not you want to add the collision damage plan, it lists some of the basic benefits of the plan, and it also allows you to view the insurance details and disclosures in full. When you click, "View insurance details and disclosures", it will take you to https://webservices.travelguard.com/Product/FileRetrieval.aspx?CountryCode=US&StateCode=NW&ProductCo..., where you are able to view the policy of insurance by state. You only have a certain amount of time to cancel the collision damage plan if you decide you no longer need it.
If you would like me to reach out to the AARP Travel Center powered by Expedia to determine if you are able to cancel your Collision Damage Plan and obtain a refund, please send me a direct message or call AARP toll-free at 1 (888) 687-2277 and provide the following information:
- your name and address
- your itinerary # with the AARP Travel Center powered by Expedia
- the dates of your rental
- your phone # and email address used for booking
Thank you.
- Stephanie B.