AARP Discount with AVIS - Not Good

[JerryL695783]

I went through the AARP discount page to try and rent a Car in Seattle WA for two weeks.   The rate with the required fees was $100 more than just renting as a guest at the AVIS site.   So where is the 30% discount.   Both prepaid and not prepaid.    

I got the exact same car and necessities (ex. unlimited Mileage) for a third less with Alamo.

AARP Benefit?   First time I tried to use an AARP benefit.  Not encouraging.

[JonU17615]

Not only do you not get a discount with Avis, but hear this.

i used the Avis app to book a vehicle, putting in my preferred number I’ve had forever.  I’m a good Avis business and private customer.  Then plugged in the aarp discount code in field.  No savings.

When I got to the preferred counter at the Buffalo airport the rude representative said I only had a General and not preferred reservation so he could not help me because so had “booked through AARP”, which was ridiculous since I booked it directly on the Avis app and I only plugged in a discount code.  The General line had 60 people and a 90 minute wait.  While waiting I called the 1-800 Avis line and after 15 minutes of arguing with someone why spoke poor English “modified” the reservation I had already booked.  I told her this was age discrimination for penalizing me for what, trying to get a discount I never got anyway?

So so thought.  

Thus is a joke. AARP is a liability, not a benefit.  

[AARPConsumerCare]

@JonU17615 - We're sorry to hear you had trouble when renting a car through Avis. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team.

[JerryL695783]

Replying to myself.   Trying to follow up as suggested below but AARP is making me go through hoops.

[AARPConsumerCare]

Let me help, @JerryL695783. Please send me a DM through here, so I can get you in touch with our Member Relations. They act as liaison for AARP service providers. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7. - Daniela R. 

[JerryL695783]

I am in touch with them. They are investigating.

[AARPConsumerCare]

Wonderful! If you need anything else, don't hesitate to reach out. - Daniela R. 

[TamB986439]

Had the exact same experience in Santa Barbara.  It was $100 more than the "estimate" I received right out of the gate.  They should remove Avis from their discount program. 

[AARPConsumerCare]

Hello @TamB986439, thanks for bringing this to our attention. I'm so sorry to hear about the experience you had with Avis. We are listening and would like the chance to help as soon as possible. Please send me a DM through here, so I can get you in touch with our Member Relations. They act as liaison for AARP service providers.  I look forward to hearing from you. - Daniela R. 

[TamB986439]

Hello, is my assumption that this message is a "DM" correct? I would be happy to talk to Member Relations person. Thank you, Tam

[AARPConsumerCare]

DM is a direct message. Here is an article that will show you how to activate them: https://aarp.info/47hWcl7. I look forward to hearing from you. Thank you. - Daniela R. 

[JeanetteD39668]

same thing just happened to me. Ridiculous.

[AARPConsumerCare]

We're sorry to hear you’re having trouble with one of our benefit providers. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team. - Christy C. 

[JeanK357229]

 I actually followed through with what I thought was an AARP discount with Budget. They hook you with a car for $206 as an AARP member and it wasn't until I completed the transaction that I saw they charged me $326 after taxes are included. And I'd have to pay $50 to cancel.  So I called my credit card and disputed the charge.