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How do I send a private message?

Lynne - can you help a noob please ? How do I send a Private message to you ? I have a request for you that I think you can help on ) ...thank you

 

🙂

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Community Manager
Community Manager

Aha! @RobinM684841 I see what's happening... When I attempted to send you a PM, I can see that you have not enabled that feature. Here's how to enable your Private Messenger Settings (screenshot below): go to My Settings | Preferences | Private Messenger | check "Turn on private messages" | check "Receive email notifications for new private messages" | Save

 

How to Enable Private Messenger SettingsHow to Enable Private Messenger Settings

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Newbie

@AARPTeri , I'm having the same problem. I have no option to turn PM on.

 

Can you please help? Or is there somewhere else I go for technical help?

Thanks,

Sandra

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Thanks for your continued patience and help - screenshot attached as I dont have a PM option !

 

settings.JPG

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Hi, @RobinM684841, we looked a little closer at your profile settings this morning and resolved the glitch for you. Let me know if you don't receive my test private message. Thanks!

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Aha! @RobinM684841 I see what's happening... When I attempted to send you a PM, I can see that you have not enabled that feature. Here's how to enable your Private Messenger Settings (screenshot below): go to My Settings | Preferences | Private Messenger | check "Turn on private messages" | check "Receive email notifications for new private messages" | Save

 

How to Enable Private Messenger SettingsHow to Enable Private Messenger Settings

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thx for the quick reply - I tried that but I am not getting an option to PM you - maybe you can just send me a PM and I can respond ?  Appreciate your help ..

 

-R

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Hi, @RobinM684841, sure! Here's a handy "how-to" article for you: https://community.aarp.org/t5/Technology/How-do-I-send-a-private-message/ta-p/2185159. Let me know how I can help.

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