Reply
Highlighted
Retired Moderator
0
Kudos
243
Views

Re: payment error

243 Views
Message 1 of 4

@CynthiaG23921 you can try clearing your browser's cache and cookies, also, try logging out and logging back in. Please let us know if this fixes the issue.

Report Inappropriate Content
0
Kudos
243
Views
Highlighted
Info Seeker
0
Kudos
343
Views

Re: payment error

343 Views
Message 2 of 4

I also experienced the same thing, I used my visa card to purchase gift cards but at the time of order there was an error message saying There was a problem with your payment. I use chrome browser. 

Report Inappropriate Content
0
Kudos
343
Views
Highlighted
Community Concierge
0
Kudos
363
Views

Re: payment error

363 Views
Message 3 of 4

@df1104 What type of credit card are you attempting to use? What browser are you using? Some tricks that could work: clear your cache and cookies, and try logging out and logging back in.

Report Inappropriate Content
0
Kudos
363
Views
Highlighted
Conversationalist
0
Kudos
403
Views
3
Replies

payment error

403 Views
Message 4 of 4

Try to use my card but still gettin error message. What is going on?

 

many times to try put my card but still errormany times to try put my card but still error

 

 

Report Inappropriate Content
0
Kudos
403
Views
3
Replies
cancel
Showing results for 
Search instead for 
Did you mean: 
Users
Announcements

AARP Coronavirus Call-in Event

AARP will host a weekly, live Coronavirus Information Tele-Town Hall on Thursdays at 1 pm (ET). Learn more on AARP's Coronavirus Tele-Town Hall page and join us each week for the latest information.

Calling is toll-free. During the 90-minute live event, government experts will answer your questions and address health concerns related to COVID-19.