Where are my southwest gift cards AARP?

[MaryN836154]

I am having  problem with $1k of southwest gift cards.  ordered on 2/6/2025, I asked about them on 2/17, sait it would take 5-10 business days.  Waited the 10, spoke to some on 3/7/2025, still no answer nor cards.  Very frustrating.  I am also ready to report it as fraud.  Very disappointing. AARP what is your next step?

[CindyC232453]

Has your problem been resolved? Currently seem to be in the same position

[AARPConsumerCare]

Hi CindyC232453. If you haven't received your gift card email you may check your junk/spam folder just in case. We can check on the gift cards for you. Send us a private message with your name and mailing address, so we may locate your AARP Rewards account. Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.