Reply
Contributor

Where are my gift cards?

I purchased 4 carnival gift cards yesterday, 1-%500 and 3-$100, and have yet to receive them by email. The charges have already gone through in my bank account. I need these cards before I leave for my cruise at the end of next week. How long is it supposed to take to receive gift cards by email? Should be pretty quick. Can someone please check into this? 

Contributor

I purchased 8 since last week and received them within 5-10 minutes. I would call customer service for their help.

0 Kudos
647 Views
0
Report
Community Concierge

@AmberL350248 Hi Amber, the timeframe for delivery of the gift cards is 24 hours. Please give our escalations team a call on the phone # provided in the email sent to you yesterday to get this resolved. 

0 Kudos
805 Views
1
Report
Contributor

I purchased a $500 card and have not received it either. 

0 Kudos
610 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

NEW: AARP Games Tournament Tuesdays! Achieve a top score in Right Again! Trivia and you could win up to $300 in prizes! Learn More.

AARP Games Tournament Tuesdays

More From AARP