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Unable to complete your request

This is the fourth message I've posted about this.  The other three have disappeared.  It has been 15 days since I chatted with AARP.  It has been 15 days without being able to enter sweepstakes, redeem for instant wins, purchase gift cards with points, and probably buy cards with $'s.  Nothing has changed, and we have heard nothing from AARP.  I've tried chatting with them today, three times, and every time it tells me to try during their business hours.  The times I've tried have all been within business hours, the last at 3:30 PM ET.  At this point, there is very little likelihood that we will renew our membership next month.

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