Gift card delivery

[JudyB174809]

How long does it take to receive gift cards via email? I purchased some Carnival Cruise cards almost 2 hours ago and still haven't received.

[AdezhaE22681]

I used to get my cards instantly but the two I purchased today are taking a lot longer. 

[AARPConsumerCare]

I can understand your disappointment, @AdezhaE22681. Usually, Digital Rewards are delivered to the email address associated with your http://AARP.org?cmp=SNO-LITHIUM---&socialid=16595065747 Online Account within 24 hours for orders submitted during normal business hours (Monday through Friday, 8 a.m. — 5 p.m. EST). Delivery times may exceed 24 hours in certain instances. You can check out more information in this article: https://aarp.info/3llQSny. If after 24 hours you still haven't received your gift cards, please send me a DM with your full name, mailing address and email, and I'll be happy to take a look into your AARP Rewards account. Thank you. - Daniela R

[TuanD206579]

How long before you received yours? It’s been 3 hours for me. 

[AARPConsumerCare]

Hi @TuanD206579. I'm sorry you haven't received your gift card email yet. Gift card emails should arrive within 24 hours of purchase. The time frame is provided in the disclosure provided on each gift card item in the catalog. You can also reference the time frame in our help article here https://aarp.info/3llQSny You may check your junk/spam folder for the email. If you don't receive your gift card email with 24 hours you can chat with us online by clicking the chat option on the bottom right of the page or call us at 1-866-451-6305 and we'd be happy to check on the gift card order for you.

Brandon C.

[AARPConsumerCare]

Hi JudyB174809! Digital Rewards will be delivered to your email address associated with their AARP.org online account within 24 hours for orders submitted during normal business hours (8 am - 5 pm EST, Monday – Friday). Please check your spam/junk folder as well. -Sue J