Cancelling a cruise and need giftcard number

[DenaE270647]

I am cancelling a cruise that I used two gift cards on.  One of the cards was purchased in April 2023 and I was able to find the number and pin from the original email.  The other card was purchased in March 2023 and the link is expired.  (Yes, I realize that I should have initially written it down and have learned my lesson)-- that being said, am I just out $500 or is there some way to access this?

[AARPJanelleM]

@DenaE270647 Hey Dena, it looks like that email was re-sent to you yesterday. Have you received it? Let me know if you need anything further, I'm here to help!

[rednexsrus]

Not necessarily @DenaE270647 

call the help line @ 1-866-451-6305 & tell the nice lady about the March gift card that has expired. Don’t know why this happens but it is a common occurrence with these gift cards. Once she verifies it she will resend the redemption email. 
Good luck
HAPPY HALLOWEEN