📥 Anyone else NOT receive THEIR Rewards Newsletter (email on Tuesdays & Fridays)?

[Winter2025VA]

Anyone else NOT receive their Rewards Newsletter email we receive on Tuesdays & Fridays?  🤔

Take care,

Nicole!

[Winter2025VA]

[Wednesday 1/7/26 5:40pm ET]

Hello @AARPConsumerCare !!!

Hope you guys are well.

Well my "issue" has returned. 😭

I DIDNOT receive yesterday's newsletter (Tuesday 1/6/26).

(1) I am still showing as being SUBSCRIBED from the last time IT subscribed me when system kept UNsubscribing me. That was FIXED by IT 10/11/25.

(2) I went into the NEWSLETTER SITE and was able to VIEW yesterday's newsletter. Got the CODE for the "free" 100 points. So NO need to add them for me this time.

(3) Once I post this, I will PM/Private Message you my address and email address as you require.

*** Hopefully I will get Friday's newsletter.

📸  Attaching a screenshot of what is showing in my account = YES, I am "still" subscribed to the twice weekly AWARDS newsletter. Thanks, Nicole 💛

[Winter2025VA]

Fixed Saturday 10/11/25. Thanks @AARPConsumerCare , Nicole  💛

[KristBelt]

yay!

[Winter2025VA]

[10/12/25] Thanks @KristBelt !!! Take care my friend, Nicole. 💛

➡️[*** 

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@KristBelt wrote:

yay!

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[Winter2025VA]

[Friday 10/10/25 9:56am ET]

Good Morning @AARPConsumerCare & AARP Teri @AARPTeri !!!

[1] I have NOT heard from your IT Department. It is now past the 10 business days. AARP Christy said that ended 10/9/25 via PM (private message).

[2] TODAY I went into the NEWSLETTER section & as usual I am UNSUBSCRIBED.

[3] TODAY I RESUBSCRIBED.  📸  Screenshot Attached.

[4] TODAY I went back to check IF still subscribed. As usual I am NOT.  📸  Screenshot Attached.

[5] TODAY your system does say I already received my 500 points for SIGNING UP when I RESUBSCRIBE. That is correct.  📸  Screenshot Attached.

*** I am heading to PM (private message) you my full name, address & email address. Information you always request.

Thanks,

Nicole. 💛

[Winter2025VA]

[Tuesday 10/7/25 1:54pm ET]

Thanks for the "adjustment" & PM (private messge) AARP Christy @AARPConsumerCare !!!

Nicole. 💛

[Winter2025VA]

[Tuesday 10/7/25 1:32pm ET]

Hello AARP Christy & AARP Brandon @AARPConsumerCare , NO Rewards Newsletter again.

Please "adjust" my account.

(1) My issue was escalated.

(2) Your IT Department has NOT contacted me.

(3) Newsletters USE TO arrive about 1pm every Tuesday & Friday.

(4) Your system keeps UNSUBSCRIBING me starting 9/16/25.

(5) I do CHECK SPAM FOLDER before "pestering" you.

*** I am heading to PM (private message) you my full name, address & email address. The information you always ask for.

Thanks,

Nicole. 💛

[Winter2025VA]

[Sunday 10/5/25 11:47am ET]

Hello @AARPConsumerCare , hope you can adjust my Rewards Account when you return from your weekend.

📸  Screenshot Attached.

Thanks,

Nicole. 💛

[AARPConsumerCare]

Thanks for reaching out, @Winter2025VA. Can you please send us a private message with your name and address so we can check on the points for you? - Brandon C.

[Winter2025VA]

[Monday 10/6/25 3:26pm ET]

Hi Brandon @AARPConsumerCare , I sent it TWICE. Heading to send AGAIN. I still have NOT heard from your IT Department. Geez, hope I return to receiving the Rewards Newsletters tomorrow (Tuesday). Thanks, Nicole. 💛

➡️[*** AARP BRANDON 

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@AARPConsumerCare wrote:

Thanks for reaching out, @Winter2025VA. Can you please send us a private message with your name and address so we can check on the points for you? - Brandon C.

---

[AARPConsumerCare]

Thank you, @Winter2025VA. We appreciate you being part of the AARP Rewards program. - Brandon C.

[Winter2025VA]

[Monday 10/6/25 3:42pm ET]

AARP Christy @AARPConsumerCare , thank you SO MUCH for the "adjustment" for the "missing" Rewards Newsletter (Friday 10/3/25). I am hoping things return to normal tomorrow (Tuesday). I wonder WHY your "system" keeps unsubscribing me. Geez!!! And yes, I always check my spam folder before pestering you guys. Thanks for your PM (private message). Nicole. 💛

[KristBelt]

I can't remember the last time I have received a rewards newsletter, but it has been quite awhile.

[Winter2025VA]

[9/25/25 10:58pm ET]

@KristBelt , you probably got UNSUBSCRIBED like I did.  🙄

Check IF you are still SUBSCRIBED.

I am hoping mine return tomorrow (Friday) at 1pm ET.

Take care,

Nicole!

➡️[*** 

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@KristBelt wrote:

I can't remember the last time I have received a rewards newsletter, but it has been quite awhile.

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[KristBelt]

looks like that is what happened (was unsubscribed). now i am getting newsletter again, after re-subscribing.

[Winter2025VA]

[10/12/25] Good for you @KristBelt !!! Take care, Nicole. 💛

➡️[*** 

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@KristBelt wrote:

looks like that is what happened (was unsubscribed). now i am getting newsletter again, after re-subscribing.

---

[Winter2025VA]

[9/25/25 3:20pm ET]

Thank you SO MUCH for the "adjustment" AARP Brandon @AARPConsumerCare !!! Lol, I have my fingers - eyes - legs "crossed" my copy arrives tomorrow = I am still subscribed.  🤣😂  Nicole!

[Winter2025VA]

[Tuesday 9/23/25 8:42pm ET]

Hello @AARPConsumerCare , when you guys "clock back in" tomorrow, can someone find out WHY I didnot receive my copy LAST Friday (9/19/25) & today (Tuesday 9/23/25).

TONIGHT I finally had some time to log into my Rewards Account since all seems to be fixed.

Upon signing in, a "pop up" INVITED me to SUBSCRIBE to the Newsletter.

Okay, did this.

Then says I am NOW subscribed but NO 500 points as I already received them.

That is correct.

So WHY was I showing as NOT subscribed?

Thanks,

Nicole. 💛

[Winter2025VA]

[Friday 9/5/25 7:20pm ET]

My REWARDS NEWSLETTER arrived TODAY 3 hours later than usual (the one we all get Tuesdays & Fridays IF we subscribed). Usually arrive about 1pm ET. Today about 4pm ET. NEVER got Tuesday 9/2/25.

Lol, now to hope the FREE 100 points in newsletter does NOT EXPIRE before Rewards Site is BACK.

Nicole!

📸  Screenshot Attached.

[MicheleW321192]

Hi NIcole! I got the newsletter but there was no promo code for 100 points.

[KristBelt]

I haven't seen any promo codes for months.

[Winter2025VA]

[9/6/25 9:35pm ET] 

@KristBelt , did you receive any of these Rewards Newsletters (see list BELOW)? I did EXCEPT for Tuesday 9/2/25. The one for Friday 9/5/25 arrived, but NO PROMO CODE for the "free" 100 Rewards Points.

*** Friday 9/5/25 (NO PROMO CODE for "free" 100 Rewards Points).

Tuesday 9/2/25 (HAS NOT ARRIVED).

Friday 8/29/25 1:21pm ET.

Tuesday 8/26/25 1:20pm ET.

Friday 8/22/25 12:59pm ET.

Tuesday 8/19/25 1:14pm ET.

Friday 8/15/25 12:51pm ET.

Tuesday 8/12/25 1:08pm ET.

Friday 8/8/25 1:05pm ET.

Tuesday 8/5/25 1:09pm ET.

Nicole!

➡️[*** 

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@KristBelt wrote:

I haven't seen any promo codes for months.

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[Winter2025VA]

[9/6/25 3:25pm ET]

I am NOT surprised Michele @MicheleW321192 !!!  😤  I DIDNOT "read" mine = thanks for posting this. Geez AARP??? Nicole!

➡️[*** MICHELE 

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@MicheleW321192 wrote:

Hi NIcole! I got the newsletter but there was no promo code for 100 points.

---

[Winter2025VA]

[Tuesday 9/2/25 2:37pm ET]

Okay @AARPConsumerCare , I guess I got "missed" TODAY.  😭

I am heading to send you guys a PM asking for help in the hopes I get THIS Friday's Newsletter.

In the past I have received them around 1pm ET.

Tuesday 9/2/25 HAS NOT ARRIVED.

Friday 8/29/25 1:21pm ET.

Tuesday 8/26/25 1:20pm ET.

Friday 8/22/25 12:59pm ET.

Tuesday 8/19/25 1:14pm ET.

Friday 8/15/25 12:51pm ET.

Tuesday 8/12/25 1:08pm ET.

Friday 8/8/25 1:05pm ET.

Tuesday 8/5/25 1:09pm ET.

Thanks,

Nicole!

[chas0501]

No Newsletter; just checked again. Wonder if any "progress" is being made...

[Winter2025VA]

[9/2/25 5:02pm ET]

Glad you responded @chas0501 as I thought it was ONLY me!!! I just checked site, sign still there. Nicole!

➡️[*** 

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@chas0501 wrote:

No Newsletter; just checked again. Wonder if any "progress" is being made...

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[chas0501]

And I just convinced my daughter when she turned 60 to join AARP.  Hope she didn't check out the Rewards!

[Winter2025VA]

[9/2/25 5:04pm ET]

@chas0501 , you do know there are now age 18+ members. Nicole!

➡️[*** 

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@chas0501 wrote:

And I just convinced my daughter when she turned 60 to join AARP.  Hope she didn't check out the Rewards!

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[Winter2025VA]

(9/2/25 1:02pm ET)

The LAST one I got was for LAST Friday. Lol, hoping I get one today!!!  🤣😂

[Screenshot Attached]