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@SummerOnTheWay1 Good tips.  I am always nice to service persons.  It’s a thankless job.  Nobody calls because everything is ok.   I do not plan on spending any more time contacting any representatives.  If it gets fixed, great.  If not, I have other...
Bill842693 05-21-2026 07:00 PM
1
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0
Kudos
257
Views
@SummerOnTheWay1 I am a new member and have never been able to redeem points.  
Bill842693 05-21-2026 06:29 PM
1
Reply
0
Kudos
291
Views
@MichaelH852670 @DarrylL35959 I eventually received an email from someone claiming to be Cynthia from AARP Customer Care, but she said to call a direct number, not the general customer care number because general customer care could not forward call ...
Bill842693 05-21-2026 06:01 PM
3
Replies
2
Kudos
312
Views
@LutherF Not yet.  It appears I am in the hopper, but they need to look into each situation individually because there isn’t one cause for everyone.  
Bill842693 04-03-2026 12:41 PM
0
Replies
2
Kudos
2080
Views
Darryl, I don’t know how to send private messages, but fyi.  The specialist team still hasn’t resolved my unable to redeem points issue.  There has been no communication from any specialist (eg, received report and in the hopper, there are 100 people...
Bill842693 04-01-2026 10:00 AM
1
Reply
1
Kudo
2365
Views
@SummerOnTheWay1 Good tips.  I am always nice to service persons.  It’s a thankless job.  Nobody calls because everything is ok.   I do not plan on spending any more time contacting any representatives.  If it gets fixed, great.  If not, I have other...
Bill842693 05-21-2026 07:00 PM
1
Reply
0
Kudos
257
Views
@SummerOnTheWay1 I am a new member and have never been able to redeem points.  
Bill842693 05-21-2026 06:29 PM
1
Reply
0
Kudos
291
Views
@MichaelH852670 @DarrylL35959 I eventually received an email from someone claiming to be Cynthia from AARP Customer Care, but she said to call a direct number, not the general customer care number because general customer care could not forward call ...
Bill842693 05-21-2026 06:01 PM
3
Replies
2
Kudos
312
Views
@LutherF Not yet.  It appears I am in the hopper, but they need to look into each situation individually because there isn’t one cause for everyone.  
Bill842693 04-03-2026 12:41 PM
0
Replies
2
Kudos
2080
Views
Darryl, I don’t know how to send private messages, but fyi.  The specialist team still hasn’t resolved my unable to redeem points issue.  There has been no communication from any specialist (eg, received report and in the hopper, there are 100 people...
Bill842693 04-01-2026 10:00 AM
1
Reply
1
Kudo
2365
Views
@SummerOnTheWay1 Good tips.  I am always nice to service persons.  It’s a thankless job.  Nobody calls because everything is ok.   I do not plan on spending any more time contacting any representatives.  If it gets fixed, great.  If not, I have other...
Bill842693 05-21-2026 07:00 PM
1
Reply
0
Kudos
257
Views
@SummerOnTheWay1 I am a new member and have never been able to redeem points.  
Bill842693 05-21-2026 06:29 PM
1
Reply
0
Kudos
291
Views
@MichaelH852670 @DarrylL35959 I eventually received an email from someone claiming to be Cynthia from AARP Customer Care, but she said to call a direct number, not the general customer care number because general customer care could not forward call ...
Bill842693 05-21-2026 06:01 PM
3
Replies
2
Kudos
312
Views
@LutherF Not yet.  It appears I am in the hopper, but they need to look into each situation individually because there isn’t one cause for everyone.  
Bill842693 04-03-2026 12:41 PM
0
Replies
2
Kudos
2080
Views
Darryl, I don’t know how to send private messages, but fyi.  The specialist team still hasn’t resolved my unable to redeem points issue.  There has been no communication from any specialist (eg, received report and in the hopper, there are 100 people...
Bill842693 04-01-2026 10:00 AM
1
Reply
1
Kudo
2365
Views
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Date Registered ‎01-25-2026 03:53 PM
Last Visited ‎05-23-2026 04:06 PM
Total Messages Posted 9
Total Kudos Received 16
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