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@LutherF Not yet.  It appears I am in the hopper, but they need to look into each situation individually because there isn’t one cause for everyone.  
Bill842693 04-03-2026 12:41 PM
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Darryl, I don’t know how to send private messages, but fyi.  The specialist team still hasn’t resolved my unable to redeem points issue.  There has been no communication from any specialist (eg, received report and in the hopper, there are 100 people...
Bill842693 04-01-2026 10:00 AM
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1
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1231
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No, I did not.  I gave up on AARP Rewards Program.  When I go through chat, they say the matter was escalated and there is nothing more to do but wait and someone will contact me.  Nobody has gotten back to me yet.  I periodically check to determine ...
Bill842693 03-18-2026 05:10 PM
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1
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1652
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Nicole, thanks.  This was helpful.  It definitely has not been 3 weeks from my. first chat.  I have been doing what you suggested and just trying to redeem when I sign in, in case AARP resolves without a personal alert. 
Bill842693 02-13-2026 05:12 PM
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2
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3007
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 If I remember correctly, the first chat was over a week ago - I think I waited about a week before getting on chat a second time.  The second chat was just 2 or 3 days ago.  I trusted the process, so I didn't take detailed notes. I realize a final r...
Bill842693 02-13-2026 04:22 PM
0
Replies
1
Kudo
3034
Views
@LutherF Not yet.  It appears I am in the hopper, but they need to look into each situation individually because there isn’t one cause for everyone.  
Bill842693 04-03-2026 12:41 PM
0
Replies
2
Kudos
945
Views
Darryl, I don’t know how to send private messages, but fyi.  The specialist team still hasn’t resolved my unable to redeem points issue.  There has been no communication from any specialist (eg, received report and in the hopper, there are 100 people...
Bill842693 04-01-2026 10:00 AM
1
Reply
1
Kudo
1231
Views
No, I did not.  I gave up on AARP Rewards Program.  When I go through chat, they say the matter was escalated and there is nothing more to do but wait and someone will contact me.  Nobody has gotten back to me yet.  I periodically check to determine ...
Bill842693 03-18-2026 05:10 PM
2
Replies
1
Kudo
1652
Views
Nicole, thanks.  This was helpful.  It definitely has not been 3 weeks from my. first chat.  I have been doing what you suggested and just trying to redeem when I sign in, in case AARP resolves without a personal alert. 
Bill842693 02-13-2026 05:12 PM
0
Replies
2
Kudos
3007
Views
 If I remember correctly, the first chat was over a week ago - I think I waited about a week before getting on chat a second time.  The second chat was just 2 or 3 days ago.  I trusted the process, so I didn't take detailed notes. I realize a final r...
Bill842693 02-13-2026 04:22 PM
0
Replies
1
Kudo
3034
Views
@LutherF Not yet.  It appears I am in the hopper, but they need to look into each situation individually because there isn’t one cause for everyone.  
Bill842693 04-03-2026 12:41 PM
0
Replies
2
Kudos
945
Views
Darryl, I don’t know how to send private messages, but fyi.  The specialist team still hasn’t resolved my unable to redeem points issue.  There has been no communication from any specialist (eg, received report and in the hopper, there are 100 people...
Bill842693 04-01-2026 10:00 AM
1
Reply
1
Kudo
1231
Views
No, I did not.  I gave up on AARP Rewards Program.  When I go through chat, they say the matter was escalated and there is nothing more to do but wait and someone will contact me.  Nobody has gotten back to me yet.  I periodically check to determine ...
Bill842693 03-18-2026 05:10 PM
2
Replies
1
Kudo
1652
Views
Nicole, thanks.  This was helpful.  It definitely has not been 3 weeks from my. first chat.  I have been doing what you suggested and just trying to redeem when I sign in, in case AARP resolves without a personal alert. 
Bill842693 02-13-2026 05:12 PM
0
Replies
2
Kudos
3007
Views
 If I remember correctly, the first chat was over a week ago - I think I waited about a week before getting on chat a second time.  The second chat was just 2 or 3 days ago.  I trusted the process, so I didn't take detailed notes. I realize a final r...
Bill842693 02-13-2026 04:22 PM
0
Replies
1
Kudo
3034
Views
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Date Registered ‎01-25-2026 03:53 PM
Last Visited ‎05-03-2026 11:29 AM
Total Messages Posted 6
Total Kudos Received 14
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