This really has not been effective either. I filled out their confidentiality forms and submitted a request for information to me US Representative and both Senators a few weeks ago. I have yet to hear from two of them, and got a call from the third'...

Good luck getting an appointment. I called in first thing every morning for four days straight and did not get a call back from the phone queue at all during the first three days. About 6 hours into day 4, I did get the call back and the person I spo...