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YES! I have reported this problem this time, and when it has happened in the past, and the Chat bot only gives very non-helpful suggestions. Plus the "transfer to agent" doesn't seem to happen.
Thank you. I have reported this problem a FEW times via the Chat button and get only non-helpful suggestions. When I ask for transfer to an agent, it says the transfer is requested but nothing happens.
YES! I have reported this problem this time, and when it has happened in the past, and the Chat bot only gives very non-helpful suggestions. Plus the "transfer to agent" doesn't seem to happen.
Thank you. I have reported this problem a FEW times via the Chat button and get only non-helpful suggestions. When I ask for transfer to an agent, it says the transfer is requested but nothing happens.
YES! I have reported this problem this time, and when it has happened in the past, and the Chat bot only gives very non-helpful suggestions. Plus the "transfer to agent" doesn't seem to happen.
Thank you. I have reported this problem a FEW times via the Chat button and get only non-helpful suggestions. When I ask for transfer to an agent, it says the transfer is requested but nothing happens.