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- About DanneZ704223
About DanneZ704223
Periodic Contributor
Contact Me
| Online Status |
Offline
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| Last Visited |
01-13-2024
09:33 PM
|
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Janelle,I ordered gift cards again last week and no response yet. Is there a delay with the new year or do we need to escalate again? You were amazing in helping me get this resolved last year. Can I ask for your help again? Please?Thanks, Danne
1
Reply
1
Kudo
2732
Views
Tamela, I did get it resolved. I had to be very aggressive and use both JanelleM the concierge here, and email AARP support. I had to be relentless, but I got it taken care of. Keep hounding them, and make sure that it gets escalated every time you t...
0
Replies
1
Kudo
6528
Views
I have called 3 times now, emailed twice, and asked for your help twice. Still no response. I have left my phone # for them to call back. Never heard back. Talked to an agent yesterday morning, and they told me that they would have to have the agent ...
2
Replies
2
Kudos
9295
Views
So a week later and still no resolution. I was sent an email saying that they needed more info from me. I called and left a message at the number they gave me and still no response. Any help Janelle? Thanks!
1
Reply
1
Kudo
9640
Views
Thank you so much!
1
Reply
1
Kudo
11110
Views
Janelle,I ordered gift cards again last week and no response yet. Is there a delay with the new year or do we need to escalate again? You were amazing in helping me get this resolved last year. Can I ask for your help again? Please?Thanks, Danne
1
Reply
1
Kudo
2732
Views
Tamela, I did get it resolved. I had to be very aggressive and use both JanelleM the concierge here, and email AARP support. I had to be relentless, but I got it taken care of. Keep hounding them, and make sure that it gets escalated every time you t...
0
Replies
1
Kudo
6528
Views
I have called 3 times now, emailed twice, and asked for your help twice. Still no response. I have left my phone # for them to call back. Never heard back. Talked to an agent yesterday morning, and they told me that they would have to have the agent ...
2
Replies
2
Kudos
9295
Views
So a week later and still no resolution. I was sent an email saying that they needed more info from me. I called and left a message at the number they gave me and still no response. Any help Janelle? Thanks!
1
Reply
1
Kudo
9640
Views
Thank you so much!
1
Reply
1
Kudo
11110
Views
Janelle,I ordered gift cards again last week and no response yet. Is there a delay with the new year or do we need to escalate again? You were amazing in helping me get this resolved last year. Can I ask for your help again? Please?Thanks, Danne
1
Reply
1
Kudo
2732
Views
Tamela, I did get it resolved. I had to be very aggressive and use both JanelleM the concierge here, and email AARP support. I had to be relentless, but I got it taken care of. Keep hounding them, and make sure that it gets escalated every time you t...
0
Replies
1
Kudo
6528
Views
I have called 3 times now, emailed twice, and asked for your help twice. Still no response. I have left my phone # for them to call back. Never heard back. Talked to an agent yesterday morning, and they told me that they would have to have the agent ...
2
Replies
2
Kudos
9295
Views
So a week later and still no resolution. I was sent an email saying that they needed more info from me. I called and left a message at the number they gave me and still no response. Any help Janelle? Thanks!
1
Reply
1
Kudo
9640
Views
Thank you so much!
1
Reply
1
Kudo
11110
Views
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Public Statistics
| Date Registered | 01-16-2023 01:14 PM |
| Last Visited | 01-13-2024 09:33 PM |
| Total Messages Posted | 8 |
| Total Kudos Received | 9 |