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On music-hold for 3+ hours yesterday trying to reach support from AARP/Barclay's/MasterCard for issues caused by the switch from Chase card to Barclay's. Total mismanagement by all parties. Suggest AARP Members complain to the press/news media to get...
WayneJ906531 09-21-2021 10:00 AM
0
Replies
4
Kudos
12065
Views
Extended hold times persist. On hold then hung up on by Barclay's twice without talking to a live person. 3 hours wasted. AARP, Barclay's, and MasterCard all get a blackeye for this nightmare and service meltdown.
WayneJ906531 09-21-2021 09:24 AM
2
Replies
5
Kudos
16711
Views
On music-hold for 3+ hours yesterday trying to reach support from AARP/Barclay's/MasterCard for issues caused by the switch from Chase card to Barclay's. Total mismanagement by all parties. Suggest AARP Members complain to the press/news media to get...
WayneJ906531 09-21-2021 10:00 AM
0
Replies
4
Kudos
12065
Views
Extended hold times persist. On hold then hung up on by Barclay's twice without talking to a live person. 3 hours wasted. AARP, Barclay's, and MasterCard all get a blackeye for this nightmare and service meltdown.
WayneJ906531 09-21-2021 09:24 AM
2
Replies
5
Kudos
16711
Views
On music-hold for 3+ hours yesterday trying to reach support from AARP/Barclay's/MasterCard for issues caused by the switch from Chase card to Barclay's. Total mismanagement by all parties. Suggest AARP Members complain to the press/news media to get...
WayneJ906531 09-21-2021 10:00 AM
0
Replies
4
Kudos
12065
Views
Extended hold times persist. On hold then hung up on by Barclay's twice without talking to a live person. 3 hours wasted. AARP, Barclay's, and MasterCard all get a blackeye for this nightmare and service meltdown.
WayneJ906531 09-21-2021 09:24 AM
2
Replies
5
Kudos
16711
Views
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Date Registered ‎09-21-2021 12:11 PM
Last Visited ‎11-21-2023 06:34 PM
Total Messages Posted 2
Total Kudos Received 9
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