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On music-hold for 3+ hours yesterday trying to reach support from AARP/Barclay's/MasterCard for issues caused by the switch from Chase card to Barclay's. Total mismanagement by all parties. Suggest AARP Members complain to the press/news media to get...
Extended hold times persist. On hold then hung up on by Barclay's twice without talking to a live person. 3 hours wasted. AARP, Barclay's, and MasterCard all get a blackeye for this nightmare and service meltdown.
On music-hold for 3+ hours yesterday trying to reach support from AARP/Barclay's/MasterCard for issues caused by the switch from Chase card to Barclay's. Total mismanagement by all parties. Suggest AARP Members complain to the press/news media to get...
Extended hold times persist. On hold then hung up on by Barclay's twice without talking to a live person. 3 hours wasted. AARP, Barclay's, and MasterCard all get a blackeye for this nightmare and service meltdown.
On music-hold for 3+ hours yesterday trying to reach support from AARP/Barclay's/MasterCard for issues caused by the switch from Chase card to Barclay's. Total mismanagement by all parties. Suggest AARP Members complain to the press/news media to get...
Extended hold times persist. On hold then hung up on by Barclay's twice without talking to a live person. 3 hours wasted. AARP, Barclay's, and MasterCard all get a blackeye for this nightmare and service meltdown.