If only this would work. Answered all of the challenge questions. Entered social security number, birth date, etc. and guess what??? None of it matches their records!  And now they have locked me out from trying to log in.So cannot log in. Back to sq...

Nightmare is right. The fun continues. After multi-day issues over 3 weeks ago getting this card up and running for my 85 year old mother, I attempted to login this evening with the log in user name and password set up on 9/21. "For security purposes...

I think the majority of people who had activation issues were related to incorrect birthdates being transferred into the Barclays system.  Such a poorly executed transition - by an organization that is supposed to advocate for seniors!  What a discon...

I disagree with your reply. When I finally was able to get a live person at Barclays  on 9/20 (after 4 hours and 20 minutes on hold), the agent told me they had my mother's birthdate as a 8-1-33.  My mother wasnt even alive in 1933!  Then the Barclay...

I finally was able to get my 85 year old mom's card activated yesterday after 4 hours and 20 minutes on hold (I don't give up easily) - and Mom had already spent hours on hold earlier in the day - but she could not take the muzak - it was driving her...