Even the customers help more than the employees of AARP. Notice below the customer links her right to the rewards redemption and yet the employee links you to a page to figure it out. Fire the people who are supposedly trying to help and hire the cus...

There aren't any rewards prizes. They are all a bunch of e-cards that you can get free at so many websites. In the past year or more all they have are $5 gift cards for places that cost way more to go to. So basically they throw you a bone to get you...