I like your suggestion, Richard. The question is, how to get it to the right person. I tried asking AARP phone reps--very politely. I explained and I asked what AARP does when an AARP recommended company does not maintain the quality of its programs ...

Thank you so much for your comprehensive response. It's much appreciated. I will definitely take some of the steps you have outlined. As far as AARP is concerned, as we know, when AARP associates its brand with a particular product, it gives the impr...

Thanks to you and to all others who have replied to my original question. I'm very concerned about Genworth and whether it will be there when I and others need it and about the fact that it has not been there for so many. I tried to contact the AARP ...

Thank you for your helpful explanation.

Thank you, Scott. So do you have confidence in Genworth's viability (in contrast to various reports I've read)?