AARP Eye Center
https://www.aarp.org/money/scams-fraud/info-2024/toll-road-texts.html
Understand the scam. This type of scam is what fraud experts call โsmishing.โ Itโs the same as phishing, but using text messages instead of emails. In both cases, the goal is the same: to entice you to click a link or open a document that might download malware or allow criminals to access your personal information, credit card info or bank accounts.
Donโt click on the link. Never open a link in an email or text, especially if the message arrives unannounced. โIf you didnโt initiate the communication, donโt engage directly,โ Velasquez says. McGovernโs advice: โIf you get this kind of text message, delete it.โ
Go to the source. Instead of opening the link, contact the entity that supposedly sent it. If you received a text that appears to be from E-ZPass, for example, and you think the toll could be legit, go to its website or call its customer service line to confirm if the charge is real.
Watch for emails. Scammers arenโt just using texts. In New York, E-ZPass holders have received emails asking them to download an invoice for unpaid tolls, according to an alert from the New York State Thruway Authority.
Report the scam. If you receive one of these texts, report it to the FBIโs Internet Crime Complaint Center, IC3.gov. You can also report the scam to the Better Business Bureau or your stateโs attorney generalโs office.
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