technical difficulties galore

[DesmondC918442]

Anyone experiencing issues watching videos and having their browser switch to Spanish??? Now I can't even log into my account. I'm afraid I have a virus. 

[AmelieH596878]

Can you provide a relevant picture or video? I think I can help you solve it

[AARPConsumerCare]

I can understand your concerns, @DesmondC918442, and thanks for bringing this to our attention. You may need to clear your cookies and cache and also update your web browser. Here's a helpful article that will show you how to do this: https://aarp.info/2I3wo4C. If you are still having issues, please send me a private message with your email address, and I'll be happy to assist you further. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Daniela R. 

[DesmondC918442]

I've done all that. I'm still getting all the errors. 

[AARPConsumerCare]

Let me take a look into your account. When you get a moment, please send me a private message with your email address. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Daniela R.