"unable to process your redemption request"

[DD73788]

Had it before, got someone to email me, then it is fixed for a few days and issue started again. I literally just use my computer and phone to watch videos and do the quizzes to earn points. I can't redeem for sweepstakes or anything. 

This really makes me second guess renewing my membership.

[AARPConsumerCare]

Thank you for reaching out, @DD73788. I can understand how frustrating this can be. Please check your private messages. - Diana G.

[MarcoA405122]

Hello, just happened to me, again. Last time I was warned if it happened again I would be permanently banned even though I was not given a reason as to what I am supposedly doing wrong. I was afraid to reach out again for that reason but here we are...

[AARPConsumerCare]

Hi MarcoA405122. I've sent you a private message, so we can take a look at your AARP Rewards account to see why you're receiving the error again. - Brandon C.