Periodic Contributor

Your eGift cannot be viewed at this time

How do I resolve this?

Look at my transaction redemption history please.  I redeemed 24,000 pts on 1 Feb for a $5 Safeway giftcard.  The link provided in the email I received is to here:

with this message:

Sorry, this card is not valid. Please contact the retailer from which you purchased this gift card and reference error code EGIFT_IRE3_504.


Again, how do I resolve this?


Community Manager
Community Manager

A new email will be sent to you today, please check and let us know if this resolves your issue!

0 Kudos


The second half of your URL code is missing. It should looks something like this:***151***...


They will need to email you the full link.


I had this happen to me once, they were able to resolve. Good luck



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