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Periodic Contributor

Your eGift cannot be viewed at this time

How do I resolve this?

Look at my transaction redemption history please.  I redeemed 24,000 pts on 1 Feb for a $5 Safeway giftcard.  The link provided in the email I received is to here:

https://egift.activationspot.com/?tid=657Q0RGVTJTZKC50AW2P8STYQC

with this message:

Sorry, this card is not valid. Please contact the retailer from which you purchased this gift card and reference error code EGIFT_IRE3_504.

 

Again, how do I resolve this?

 

grDolphin
Community Manager
Community Manager

A new email will be sent to you today, please check and let us know if this resolves your issue!

AARPTeri
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Conversationalist

grDolphin,

The second half of your URL code is missing. It should looks something like this: 

https://egift.activationspot.com/egift?tid=657Q0RGVTJTZKC50AW2P8STYQC&gcm=n&gs=n&gw=n&eid=H***151***...

 

They will need to email you the full link.

 

I had this happen to me once, they were able to resolve. Good luck

 

SuzyQ

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