Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

[patriciamgr]

I have contacted chat three separate times on this issue.  While I can access other redemptions for points only, the system will not allow me to enter the $2,000 Sweepstakes "Financial Goals".  I've refreshed my browser, tried a second browser, & even screen shared with the AARP chat representative.  Is anyone else having trouble entering this sweepstakes?  I have a lot of earned points, but few good places to spend them.  Help! 

[mm23925143]

Im having trouble with that one as well. 

Oops! An error occurred. Please refresh your browser to get back on track.

[mm23925143]

 I have also tried without success over the month to enter the $2k sweepstakes.  I keep getting the same error message;

Oops! An error occurred. Please refresh your browser to get back on track.

and when I do that, the same error message;

Oops! An error occurred. Please refresh your browser to get back on track.

Can it be fixed before the sweeps is expired?

[AARPJanelleM]

@mm23925143 We sincerely apologize for the inconvenience and are aware that this message can sometimes appear when there is a high volume of entrance traffic to the sweepstake. Please try again later.

[AARPTeri]

@Bencka   We were having some technical issues you should be able to enter the sweeps today without any issues.  Good luck!

[GregoryS593117]

Nope

[mm23925143]

Still not working.  I can enter just fine other sweepstakes, just not the $2k one.  Keep getting the same error message;

Oops! An error occurred. Please refresh your browser to get back on track.  What gives?

[GregoryS593117]

Nope

[AARPJanelleM]

@jesterdahl @GregoryS593117 The sweepstakes entry is working properly. Please try again; and if you continue to have site issues, please check out our troubleshooting info here: https://aarp.info/2I3wo4C

[mm23925143]

Not working as of today and I have tried several times over the month, keep getting the same error message;

Oops! An error occurred. Please refresh your browser to get back on track.

When I refresh same message;

Oops! An error occurred. Please refresh your browser to get back on track.

[Bencka]

I hear you. 

As for me, yet again, no dice! 

This is  beyond  ridiculous: 

this is just 

plain    sad.

[Bencka]

I've looked at the troubleshooting page and have complied with all suggestions that apply to my system and browser...nothing works!  I am still receiving the same error message and am unable to participate.  I can't possibly be the only one having this issue!  Please advise, if, by some chance, a magic wand appears out of the ether.  

[mm23925143]

I am  having the same issue!  And can't seem to get an answer.  I too can enter other sweepstakes but not the $2K.

[jesterdahl]

I've tried to enter the $2000 sweepstakes the last 3 days and keep getting error occurred message. I've refreshed my browser several times with no success.My last attempt was today,  Jan. 20th 

[Bencka]

Yes, I've been having the same issues and continue to try to enter without success.  At this point, one try a day is all I care to invest in this endeavor.  (i.e. I value my time more than the remote chance of winning.)