Did not receive gift card

[co68227406]

 Hello, I did not receive a $5 Panera gift card from Feb 1 ~ 12:30am.

Thanks.

[GeraldT778730]

There is no Private Message option within my Preferences. 

[AARPConsumerCare]

@GeraldT778730  That's ok, let's keep trying. There isn't an icon to look for. You're looking for the line of links. After clicking Preferences you'll see below it: (Preference Options / Display / Linear Layout / Threaded Layout / Home Page / Privacy / Private Messenger / Kudos / Moderator) If you don't see these links, I recommend logging out, updating your browser, then log back in. 

If you're still getting the error message "Something went wrong" while attempting to purchase gift cards, please ensure you use your own credit or debit card and verify the current mailing address is up to date. You can't make purchases using someone else's credit or debit card. Let me know how I can help. Thank you.  Jodee R. 

[TinaL19185]

I'm in the same boat. There I've looked and followed instructions. The only link missing is private messenger. 

I have not received Starbucks gift card redeemed. Please assist. 

[AARPConsumerCare]

I understand how frustrating it can be to not receive your gift card, TinaL19185. Please reach out to us, so we can check on this for you! You can find alternate ways to connect with us here - https://aarp.info/3epCObA - Christy C.