Free welcome back gift

[DeniseR187338]

When AARP sent a letter to rejoin for a year the free welcome back gift was a free insulated trunk organizer . I am being told I’m getting something different . That is false advertising! You advertised the trunk organizer and that is what I want and should be getting. I should have known better because this happened the last time we joined . 
 I would rather be reimbursed my $15.00 for rejoining since you lied about the welcome back gift. 

[AARPConsumerCare]

We hope you stay with us, @DeniseR187338. I can understand your frustration. Please send me a private message to take a look at your gift. You may need to enable your private messages, please check this article for instructions: https://aarp.info/47hWcl7 or reach out via chat, text or phone and one of our representatives will assist you: https://aarp.info/3epCObA - Diana G.